Completion and Evaluation of workplace learning objectives
I have been in a position to internalize about half of the food codes and I can be able to read them out with ease. With the help of Thao my manager and Tuyen my immediate supervisor, and with constant practice of the variety of food codes, I have been in a position to master few of the codes and I am comfortable pronouncing them.
I have been able to improve my communication skills and I am now able to communicate in English with a little ease. With the help of my supervisor and manager who have been taking me through a series of oral lessons in English, I am comfortable communicating with English speaking customers.
I have learnt how to multitask and attend to different issues at the same time. Working at the reception requires one to think and act fast to the satisfaction of customers. This has allowed me to improve my speed and accuracy at the reception desk.
I have improved my interaction skills with my colleagues both in and out of work. I have managed to create and maintain sober friendships with my colleagues at work and this has been helpful in creating a smooth work environment for me at the workplace.
I am now capable of attending to situations in order of priority. Working at the reception has enabled me make quick judgments on situations and attend to issues that require quick and fast action fast. I am now able to assess the complexity of situations and prioritize tasks according to their levels of urgency. I attribute this success to efforts from Tuyen, Jenny and Thao.